Singapore Post Tracking: A Complete Guide to Tracking Your Deliveries
When it comes to efficient mail and parcel delivery in Singapore and beyond, Singapore Post (SingPost) stands out as a trusted provider. Whether you’re sending letters locally or receiving international packages, tracking your shipment is a key feature that offers peace of mind. In this guide, we’ll take a closer look at Singapore Post tracking, how it works, and how to make the most of it.
What Is Singapore Post Tracking?
Singapore Post tracking is a service that allows customers to monitor the progress of their mail or package through a unique tracking number. This tracking system provides real-time updates on the delivery status—from dispatch to final delivery.
This feature is available for both local and international shipments, ensuring that senders and recipients can stay informed at every stage of the delivery process.
How to Track a Singapore Post Shipment
Tracking a package with Singapore Post is simple and straightforward. Here are the steps to follow:
- Obtain the Tracking Number
Once your item has been posted, you will receive a tracking number. This can be found on the receipt or provided by the seller if you’re expecting an online order. - Visit the Singapore Post Website
Go to the official Singapore Post tracking page. - Enter the Tracking Number
Type your tracking number into the search box and click on the “Track” button. - View the Tracking Details
You will see detailed updates, including when the parcel was shipped, arrived at sorting facilities, cleared customs (for international shipments), and out for delivery.
Understanding Tracking Statuses
Singapore Post uses several tracking statuses to indicate the progress of a shipment. Here are some common ones:
- Item Accepted – The package has been received by SingPost.
- Item Dispatched – The item has been sent out from the sorting facility.
- Arrived at Destination Country – For international parcels, this indicates the item has reached the recipient’s country.
- In Transit – The parcel is on its way to the next destination.
- Out for Delivery – The parcel is with the delivery agent and will reach the recipient soon.
- Delivered – The parcel has been successfully delivered.
Types of Services That Offer Tracking
Not all mail services come with tracking. Singapore Post provides tracking for the following:
- Speedpost Standard / Express / Priority
- Registered Mail
- Tracked Packages
- International Express Mail Service (EMS)
For regular or basic services, tracking may not be available.
Benefits of Using Singapore Post Tracking
- ✅ Peace of Mind – Know exactly where your item is at any given time.
- ✅ Timely Updates – Receive accurate delivery timelines.
- ✅ Proof of Delivery – Useful for sellers and businesses to confirm that items were delivered.
- ✅ Improved Communication – Helps resolve disputes with evidence of shipment progress.
Troubleshooting: When Tracking Isn’t Updating
If your tracking status hasn’t changed for several days, here are some possible reasons:
- The item is in transit between countries or sorting centers.
- Tracking updates may be delayed due to customs processing.
- The tracking number might be incorrect—double-check the number.
- Non-trackable service was used.
If delays persist, you can contact Singapore Post’s customer service for assistance.
Final Thoughts
Singapore Post tracking is a powerful tool that brings transparency and reliability to mail and parcel delivery. Whether you’re a business owner shipping goods or an individual waiting for a package, knowing how to use this system ensures a smoother experience. Always make sure to use services that include tracking and keep your tracking number safe until the package is delivered.
By staying informed and proactive, you can enjoy a hassle-free delivery experience with Singapore Post.